Contact Us

Customer Support

For questions about products, orders, delivery, refunds, or warranty service, email [email protected], use the contact form on this page, or use the online chat available on our store.

Online Seller and Store Operator

SENSKY INC
Registered office: 113 Barksdale Professional Center, Newark, Delaware 19711, United States

SENSKY INC operates the official Rayzeek online store and is the seller for orders placed through it. The Delaware address is the company's registered office. It is not a retail store, factory, warehouse, fulfillment center, customer return location, or walk-in customer-service location.

Manufacturer and Fulfillment Operation

Shenzhen Rayzeek Tech LTD
6F, B1 Building,
Hezhou Hengfeng Industrial Town,
Xixiang, Baoan, Shenzhen, China

Orders are fulfilled from Shenzhen, China unless the applicable product page expressly states otherwise.

Returns and Order Problems

Rayzeek does not accept customer-initiated physical returns or voluntary exchanges. For non-delivery, damage, defects, incorrect products, or warranty assistance, contact us before taking any action. Do not mail products to the US registered office or Shenzhen factory. Please read our Refund and Return Policy.